Dynamics CRM For Marketing
Dynamics CRM gives you improved customer insight and enables more informed marketing investments. It becomes straightforward to segment customer lists into distinct groups and then to market to one or more segments using a workflow-driven model.
As well as segmentation, with Dynamics CRM, your marketing teams can significantly improve critical marketing processes, including campaign planning and execution, data extraction and cleansing, as well as analytics and reporting. And to ensure your marketing activities are always joined up, Dynamics CRM enables efficient team collaboration and information sharing.
Click here to find out how Dynamics CRM could help improve your marketing.
Manage your data effectively
Effortlessly import data into Dynamics CRM.
Use predefined data-mapping rules or create new ones on the fly.
Confirm data import status with automatic e-mail notification.
Intelligently cleanse your data to eliminate duplications.
Pinpoint your marketing efforts
Natural-language queries to instantly segment customers.
Highly targeted lists associated with campaigns.
Set up personal or public views for reuse.
Easily share target lists with colleagues and vendors.
Export lists into multiple formats for bulk email.
Streamline campaign planning
Plan and track activities, tasks & budgets.
Set up product catalogues, price lists & offers.
Tailor messages to highly targeted lists.
Save time with reusable campaign templates.
Create landing page for campaigns without coding.
Easily create marketing plans with embedded document management capabilities.
Simplify campaign execution
Initiate and distribute campaigns instantly.
Track and manage all events in one central platform.
Use embedded Mail Merge.
Automatically assign marketing tasks and leads.
Create on-the-fly campaigns.
Create rules to trigger responses based on customer interest.
Improve response management
Centrally track responses for campaigns.
Automatically capture responses from landing pages.
Score responses using predefined rules.
Assign responses to most qualified resources for follow-up.
Instantly convert responses to leads.
Streamline lead tracking
Track leads in one centralised system.
Automatically assign or score leads.
Instantly light up the most promising leads.
Guided dialogues to streamline the qualification process.
Extend value with Microsoft Office
Use Dynamics CRM within Outlook for improved productivity.
Instantly find the information you need.
Eliminate redundant email tracking.
Better collaborate with co-workers.
Streamline mass mailings with built-in mail-merge capabilities.
Automate workflows
Boost productivity with personal & team workflows.
Dynamically assign tasks to the most appropriate resource.
Accelerate approvals using predefined workflows.
Automate follow-up with predefined triggers.
Set alerts and reminders for campaign milestones.
Mobile Express for Microsoft Dynamics CRM
Access customer data from any web-enabled device.
Track budgets while on the road.
Create or update campaigns on the fly.
Update, qualify or assign leads while on the road.
Track key marketing metrics while on the road.
Gain key insights for decision making
Measure key performance indicators (KPIs).
Gain insight with flexible dashboards.
Comprehensive goal-tracking capabilities.
Track key campaign indicators with built-in reports.
Powerful predictive analytics.
Robust data cubes for trending analysis.
