Dynamics CRM for Sales

Do you need to get more leads and to close more business? With Dynamics CRM, you can access a complete view of your customer data - either online or offline. To help your business close more deals, your sales teams can get real-time access to leads and identify cross-sell and up-sell opportunities.

To maximise the effectiveness of your sales force, Dynamics CRM simplifies account and contact management, territory management, forecasting and sales analytics, offline and mobile device access and enables rapid access to products, pricing and quotes.

Click here to find out how Dynamics CRM could help increase your sales.


Improve Sales Planning & Management

Set up territories and teams for optimal organisational efficiency.

Create price lists, discounts and unit groups to streamline offer management.

Post sales best practices and tips in the Resource Centre.

Use strong role-based and group-based permissions for easy information distribution.

 

Automate Your Lead System

Track leads in one centralised system.

Assign leads and tasks automatically.

Light up most promising leads.

Use guided dialogues to streamline the process.

Streamline lead scoring and conversion.

Instantly segment your customer database.

 

Manage opportunities Effectively

Close deals faster with central tracking support.

More effective team selling.

Monitor customised offers and pricing.

Identify and leverage extended relationships.

Streamline proposal creation.

Consistent sales processes enterprise-wide.

 

Streamline Account Management

Track all activities and interactions for each contact and account.

Identify influencers, constituents, allies and roadblocks for each account.

Quickly identify cross-sell and up-sell opportunities with embedded analytics. 

Automatically track contract renewal dates.

Better understand complex organisational structures with hierarchal relationship tracking.

 

Boost sales productivity

Use Dynamics CRM within Office Outlook.

Instantly find information with preview panes, personal views, record pinning etc.

Improve communication and team collaboration through seamless integration with Office products.

Easily promote Office Outlook contacts and email messages to Dynamics CRM.

Reduce wasted cycles with robust data import and data de-duplication features.

 

Enhance pipeline management

Easily track the sales pipeline.

Increase accuracy of revenue projections. 

Track revenue goals by dates, financial periods etc.

Instantly track sales quota versus attainment.

Identify trends for deals won or lost.

 

 

Simplify workflow processes

Improve productivity with personal & team workflows.

Use guided dialogues to reduce training and ramp-up time.

Automatically create or assign tasks and activities.

Automate scoring and distribution of leads.

Set alerts for key events or milestones.

 

Leverage Mobile Express for Dynamics CRM

Real-time access to data from any web-enabled device.

Better preparation via real-time account details.

Rapidly respond to customer requests.

Continuously work details by updating and receiving leads 24/7.

Discover up-sell and cross-sell opportunities 'on the spot'.

 

Gain visibility and improve decision making

Gain insight with flexible dashboards.

View key performance indicators in real time.

Built-in sales reports to conduct detailed analyses.

Robust data cubes for insightful trending.

Predictive analytics to identify key selling scenarios.

Intuitive Report Wizard to create ad-hoc reports.

 

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